If you need to get in touch with us, please write to our support email: <a href='mailto:support@Incloudforever.com'>support@Incloudforever.com</a>. We will respond as soon as possible.

If you need to get in touch with us for any kind of assistance, don't hesitate to do so, and we will resolve your inquiries in a very short period of time

UPDATED 29/03/2023

InCloudForever Support

Frequently Asked Questions (FAQ) and supporting documentation: What is InCloudForever? What products does InCloudForever offer?

Here you can find answers to most of the questions posed by our users. If you can't find what you're looking for, you can always contact us and we will resolve it as soon as possible.

InCloudForever Help Center

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This InCloudForever website uses its own and third-party cookies to personalize content, improve site functionality, analyze your browsing, and show you advertising related to your preferences. We also share information about your use of the website with our advertising partners. At InCloudForever, we respect your right to privacy, and that's why we have implemented a tool that allows you to modify the default settings and choose which types of cookies you want to activate/deactivate. Therefore, when you access our website, you can either accept the installation of cookies or change the default settings. Please note that depending on the cookie you deactivate, some services or functionalities we offer may be affected. You can also revoke your consent for the use of cookies at any time by configuring the permissions yourself. If you want to change the settings to activate/deactivate cookies, you can do so in the Privacy Preferences Center. <h3>What are cookies?</h3> Cookies are text files that contain small amounts of information related to your user, preferences, or device, which are downloaded to your computer when you access certain websites, like this one. Later, cookies are sent back to the originating website (first-party cookies) or to other websites (third-party cookies). The information generally does not directly identify you and can provide you with a more personalized web experience. Cookies allow websites to, among other things, function properly, personalize your user experience, improve site functionality, store and retrieve information about your browsing habits or those of your device, show you advertising based on your preferences, and, in certain cases, recognize your device. The term 'cookies' can also include other similar technologies such as 'pixels.' A pixel is a piece of code placed on the website to activate a cookie that provides information about the visit. What types of cookies does this website use? The cookies on this website may be used for technical, functional, or advertising purposes. <h3>Technical Cookies</h3> These cookies are necessary for the website to function properly and cannot be deactivated from our systems. Therefore, they are mandatory. Generally, they are only set in response to your actions when requesting services, such as setting your privacy preferences, logging in, or completing forms. You can configure your browser to block or alert you about these cookies, but some areas of the site will not work. These cookies do not store any personally identifiable information. The technical cookies used are detailed below: <h4>Incloudforever</h4> These are cookies that store a code necessary to know that the user has successfully logged in with their username and password and not ask for it again during the duration of the cookie. <h4>Google Tag Manager</h4> It is a cookie container that allows managing tags and updating tracking codes on the website quickly and easily. Without it, tracking cookies would not work, so it is considered an essential or technical cookie. <h3>Functional Cookies</h3> This category includes personalization and analytical cookies. These cookies improve website functionality, enhance your user experience, customize content and ads to your interests, capture and remember your user preferences, enable social interactions, analyze traffic and browsing habits, and generate statistics. They may be set by our company or by external providers whose services we have added to our pages. If you do not allow the use of these cookies, some of these services may not function properly (e.g., shopping cart, access to secure areas, online billing). The functional cookies used are detailed below: <h4>Google Analytics</h4> It is a tool owned by Google Inc. that helps us measure how users interact with site content. Thus, when you browse our website, Google Analytics provides us with JavaScript tags (libraries) to record information about the pages you have viewed, such as the page URL. These libraries use HTTP cookies to 'remember' what you have done on the pages or in your interactions with our website. You can find more information about the use of cookies in Google Analytics <a href='https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage'>here</a>. <h4>Google</h4> It is used to view the products the user clicks on, the start and end time of the purchase, and track the purchases made by the user. <h3>Advertising Cookies</h3> These cookies may be set through our site by our advertising partners. They may be used by those companies to create a profile of your interests and show you relevant ads on other sites. They do not directly store personal information but are based on the unique identification of your browser and internet device. If you do not allow the use of these cookies, you will see less targeted advertising. The advertising cookies used are detailed below: <h4>DoubleClick</h4> They are also owned by Google, Inc., which provides us with information about the date and time, type of hardware and software used, search history, and the user's IP address. This type of cookies is used to improve advertising. They are usually used to target ads based on content that is relevant to a user, improve campaign performance reports, and avoid showing ads that the user has already seen. <h4>Facebook Ads</h4> They are used to track when a user makes a purchase through the tool. They are used to build look-alike audiences and display advertising banners to Facebook users who have profiles similar to buyers or users of InCloudForever.com. The information from InCloudForever users' cookies will only be used as a reference for building similar audiences, but they will not be impacted with the banners, as the goal is to reach a new target audience. <h4>Tiktok Ads</h4> <h3>What is the retention period of cookies?</h3> There are cookies that are only stored during the session (session cookies), while others are stored for a specific or indefinite period of time (persistent cookies). If you want to know the persistence period of cookies, you can do so <a href='https://www.aboutcookies.org/'>here</a>. The retention period of each cookie depends on the company that designed it and is unrelated to InCloudForever. Therefore, if you want to shorten their persistence periods, remember that you can do so through your browser as indicated below. <h3>How can I disable cookies from my browser?</h3> Remember that if you wish, you can also disable cookies through your Internet browsers. Here are the links to the most common browsers on the market: For more information about Internet Explorer, <a href='https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies'>click here</a>. For more information about Google Chrome, <a href='https://support.google.com/chrome/answer/95647?hl=en'>click here</a>. For more information about Opera, <a href='https://help.opera.com/en/latest/web-preferences/#cookies'>click here</a>. For more information about Mozilla Firefox, <a href='https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences'>click here</a>. For more information about Safari, <a href='https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac'>click here</a>.

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It is a digital platform where you can store your memories or those of your loved ones or pets, so that the memory never fades away, inspires others, and their presence and passage in this world are never forgotten, thus becoming immortal. It is a personal and unique space where you can keep what you have experienced or learned and make it last over time, so it doesn't disappear. It's a place where you can store the photos and videos that have made an impact on your life, where you can create a personal diary or a condolence book, and it also allows you to communicate with those you care about even when you're no longer mortal. Our mission is to create a better world through the accumulation of people's knowledge during their time in this world, ensuring that this knowledge is not lost and can benefit future generations. INCLOUDFOREVER COMPANY S.L., with Tax ID number B-72433006, registered in MADRID, (MADRID), at C/ AVIADOR ZORITA, 13 - OFFICE 404, established indefinitely in a deed authorized in Madrid on August 2, 2022, by the undersigned Notary Public number 4096 of the protocol, registered in the Commercial Registry of Madrid, in volume 44003, folio 1, sheet M-776210, registration 1st, hereinafter referred to as INCLOUDFOREVER, is committed to protecting the privacy of its customers. You can find more information about data protection in this <a href='https://incloudforever.com'>link</a>, or about the use of cookies <a href='https://incloudforever.com'>here</a>, or about the terms of use through this <a href='https://incloudforever.com'>link</a>. You can contact us through the website <a href='https://incloudforever.com'>www.incloudforever.com</a> All rights reserved. The intellectual property rights of the website www.incloudforever.com, its source code, design, navigation structure, databases, and the various elements contained therein are owned by INCLOUDFOREVER COMPANY S.L., which has exclusive rights to exploit them in any form, especially the rights of reproduction, distribution, public communication, and transformation. These general conditions regulate access to and use of the website www.incloudforever.com. Access to it implies unconditional acceptance. The use of certain services offered on this site will also be governed by the specific conditions provided in each case, which will be deemed accepted by the mere use of such services. Viewing, printing, and partial downloading of the contents of the website is authorized solely and exclusively under the following conditions: It is compatible with the purposes of the website. It is done with the exclusive intention of obtaining the information contained therein for personal and private use. Its use for commercial purposes or for distribution, public communication, transformation, or decompilation is expressly prohibited. None of the content related to this website is modified in any way. No graphic, icon, or image available on this website is used, copied, or dismemoriald separately from the accompanying text or other images. INCLOUDFOREVER reserves the right to make modifications and updates to the information contained on its website, its configuration and presentation, and the conditions of access, at any time and without prior notice. INCLOUDFOREVER does not guarantee the absence of interruptions or errors in accessing the website, its content, or that it is up to date, although it will make its best efforts to prevent, correct, or update them if necessary. Both access to this website and the use that may be made of the information contained therein are the sole responsibility of the person doing so. INCLOUDFOREVER shall not be liable for any consequences, damages, or harm that may arise from such access or use of the information. INCLOUDFOREVER does not assume any responsibility for possible security errors that may occur or for any possible damages that may be caused to the user's computer system (hardware and software), files, or documents stored therein, as a result of the presence of viruses on the computer used by the user to connect to the services and content of the website, a malfunction of the browser, or the use of non-updated versions thereof. This website and the documents published on it may contain future statements that include projections, estimates, plans, objectives, and expectations regarding various matters. These future statements reflect opinions regarding future events and do not constitute, by their very nature, guarantees of future performance, as they are subject to risks and uncertainties that could cause final results to materially differ from those expressed in the future statements. These future statements are only valid as of the date on which they were made. INCLOUDFOREVER assumes no obligation to update or publicly revise future statements to adapt them to events or circumstances that occur after the date of their creation. Furthermore, the information contained on this website is for informational purposes only and does not provide any kind of investment recommendation, legal advice, or any other kind of advice, nor does it constitute an offer, and nothing included therein should be taken as a basis for making investments or decisions. INCLOUDFOREVER declinesIt is a digital platform where you can store your memories or those of your loved ones or pets, so that the memory never fades away, inspires others, and their presence and passage in this world are never forgotten, thus becoming immortal. It is a personal and unique space where you can keep what you have experienced or learned and make it last over time, so it doesn't disappear. It's a place where you can store the photos and videos that have made an impact on your life, where you can create a personal diary or a condolence book, and it also allows you to communicate with those you care about even when you're no longer mortal. Our mission is to create a better world through the accumulation of people's knowledge during their time in this world, ensuring that this knowledge is not lost and can benefit future generations. INCLOUDFOREVER COMPANY S.L., with Tax ID number B-72433006, registered in MADRID, (MADRID), at C/ AVIADOR ZORITA, 13 - OFFICE 404, established indefinitely in a deed authorized in Madrid on August 2, 2022, by the undersigned Notary Public number 4096 of the protocol, registered in the Commercial Registry of Madrid, in volume 44003, folio 1, sheet M-776210, registration 1st, hereinafter referred to as INCLOUDFOREVER, is committed to protecting the privacy of its customers. You can find more information about data protection in this <a href='https://incloudforever.com'>link</a>, or about the use of cookies <a href='https://incloudforever.com'>here</a>, or about the terms of use through this <a href='https://incloudforever.com'>link</a>. You can contact us through the website <a href='https://incloudforever.com'>www.incloudforever.com</a> All rights reserved. The intellectual property rights of the website www.incloudforever.com, its source code, design, navigation structure, databases, and the various elements contained therein are owned by INCLOUDFOREVER COMPANY S.L., which has exclusive rights to exploit them in any form, especially the rights of reproduction, distribution, public communication, and transformation. These general conditions regulate access to and use of the website www.incloudforever.com. Access to it implies unconditional acceptance. The use of certain services offered on this site will also be governed by the specific conditions provided in each case, which will be deemed accepted by the mere use of such services. Viewing, printing, and partial downloading of the contents of the website is authorized solely and exclusively under the following conditions: It is compatible with the purposes of the website. It is done with the exclusive intention of obtaining the information contained therein for personal and private use. Its use for commercial purposes or for distribution, public communication, transformation, or decompilation is expressly prohibited. None of the content related to this website is modified in any way. No graphic, icon, or image available on this website is used, copied, or dismemoriald separately from the accompanying text or other images. INCLOUDFOREVER reserves the right to make modifications and updates to the information contained on its website, its configuration and presentation, and the conditions of access, at any time and without prior notice. INCLOUDFOREVER does not guarantee the absence of interruptions or errors in accessing the website, its content, or that it is up to date, although it will make its best efforts to prevent, correct, or update them if necessary. Both access to this website and the use that may be made of the information contained therein are the sole responsibility of the person doing so. INCLOUDFOREVER shall not be liable for any consequences, damages, or harm that may arise from such access or use of the information. INCLOUDFOREVER does not assume any responsibility for possible security errors that may occur or for any possible damages that may be caused to the user's computer system (hardware and software), files, or documents stored therein, as a result of the presence of viruses on the computer used by the user to connect to the services and content of the website, a malfunction of the browser, or the use of non-updated versions thereof. This website and the documents published on it may contain future statements that include projections, estimates, plans, objectives, and expectations regarding various matters. These future statements reflect opinions regarding future events and do not constitute, by their very nature, guarantees of future performance, as they are subject to risks and uncertainties that could cause final results to materially differ from those expressed in the future statements. These future statements are only valid as of the date on which they were made. INCLOUDFOREVER assumes no obligation to update or publicly revise future statements to adapt them to events or circumstances that occur after the date of their creation. Furthermore, the information contained on this website is for informational purposes only and does not provide any kind of investment recommendation, legal advice, or any other kind of advice, nor does it constitute an offer, and nothing included therein should be taken as a basis for making investments or decisions. INCLOUDFOREVER declines any responsibility for the use of the information contained in this website in that regard. INCLOUDFOREVER assumes no responsibility for the granting or content of third-party links referred to on the website, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in the user's computer system (hardware and software), documents, or files, excluding any liability for damages of any kind caused to the user for this reason. INCLOUDFOREVER holds the industrial property rights related to its products and services, specifically those related to the registered trademark INCLOUDFOREVER. Regarding any third-party link to this website, it must be made to its main or entry page. INCLOUDFOREVER and the user, expressly waiving any other jurisdiction, submit to the courts and tribunals of Madrid Capital, with express waiver of any other jurisdiction.

Legal Notice for the website www.incloudforever.com

INCLOUDFOREVER COMPANY S.L., with Tax ID number B-72433006, registered in MADRID, (MADRID), at C/ AVIADOR ZORITA, 13 - OFFICE 404, established indefinitely in a deed authorized in Madrid on August 2, 2022, by the undersigned Notary Public number 4096 of the protocol, registered in the Commercial Registry of Madrid, in volume 44003, folio 1, sheet M-776210, registration 1st, hereinafter referred to as INCLOUDFOREVER, is committed to protecting the privacy of its customers. Please review this document where we explain what information we collect about you, how we use it, and what your rights are. INCLOUDFOREVER or 'we') is the data controller for the personal data collected through or in connection with www.Incloudforever.com and any associated application (hereinafter, the 'Website'). <h3>Collected personal data</h3> The personal data of website users will be processed in accordance with the principles of transparency, purpose limitation, data minimization, accuracy, integrity, and confidentiality, as well as respecting the other obligations and guarantees established in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights. We collect your personal data when you use our Website or when you provide it to us directly. This data includes: <ul> <li>The information you provide when using our Website</li> <li>Information about transactions and billing if you make purchases with us or use our Website</li> <li>Records of your interactions with us</li> <li>Automatically collected information using cookies and other tracking technologies</li> <li>Other data provided to our Website</li> </ul> <h3>Use of personal data</h3> Depending on how you use our Website, your interactions, and the permissions you grant us, the purposes for which we collect your personal data include: <ul> <li>Completing your profile and maintaining your online account</li> <li>Managing and responding to any inquiries or complaints you make to our customer service team</li> <li>Improving and maintaining the Website and monitoring its use</li> <li>Sending you marketing communications and displaying advertisements</li> <li>Security purposes, to prevent and investigate fraud, and for our protection and that of third parties</li> <li>Complying with our legal and regulatory obligations</li> </ul> <h3>Sharing of your data</h3> We share the personal data of our customers in the following cases: <ul> <li>Other companies within our group of companies, if necessary for the operation of the Website</li> <li>Suppliers and service providers</li> <li>Legal and administrative advisors</li> <li>In compliance with the law with administrative authorities</li> </ul> <h3>Storage and retention</h3> We use service providers worldwide, which is why your personal data may be processed in countries outside of Europe. If this is the case, we ensure that your privacy rights are adequately protected through appropriate safeguards, in particular, the EU standard contractual clauses. We retain your personal data for the time necessary for the purposes set out above. When your information is no longer needed, it will be deleted. <h3>Security</h3> Our Website ensures that data is encrypted when leaving the site. This process involves converting information or data into a code to prevent unauthorized access. The Website follows this process and employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are used to protect customer data when it is transmitted to and from this Website via a secure communication channel. <h3>Minors</h3> Our site is not intended for or should be used by individuals under 18 years of age. We do not knowingly collect personal data from individuals under 18 years of age. <h3>Cookies</h3> Our Website uses cookies and similar technologies to provide certain functionality to the Website. Please refer to our [LINK]Cookie Policy for more information about cookies and their settings. <h3>Your rights</h3> You have certain rights with respect to your personal data, including the right to access and correct your personal data and, under specific circumstances, to transfer your personal data to another entity in a commonly used format. You have the right to object to the use of your personal data for certain purposes, including the sending of advertising. You also have the right to request the deletion of your personal data. We will comply with any request to exercise your rights in accordance with applicable law. To exercise your rights, please contact us through the email lopd@Incloudforever.com <h3>Contact</h3> If you have any inquiries about any aspect of our Privacy Policy, please contact us. Address: Calle Aviador Zorita 13, Office 404, 28020 Madrid Email: <a href='mailto:support@Incloudforever.com'>support@Incloudforever.com</a>

Privacy Policy

At inCloudForever, we respect your privacy and are committed to keeping the memories of your loved ones safe. Please read our terms of service and privacy policy to learn more about how we protect your data and that of your loved ones. Remember, at inCloudForever, the legacy of your loved ones lives on eternally.

Terms of Use and Conditions of Service

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We have customized plans and you can create a basic space to preserve your personal legacy for the future for free and that lasts forever

Receive dedications and photos from third parties

Be Immortal

Plans and prices to create an immortal profile on InCloudForever

In Memorial

Plans and prices to create an online tribute with InCloudForever

Pet Memorial

Plans and prices to create a tribute to your pet

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Enhance your experience to the maximum! Switch to Premium or Gold plan and unlock a world of possibilities: more space for your memories, the option to share your profile and allow others to contribute with photos and dedications. Make every moment count and enjoy all the advantages that our paid plan has to offer!

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Write whatever you want to convey to others, experiences, anecdotes, lessons, or anything you want to write down

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Make your time on this world never go away

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Do you want your time on this world to never go away?

InCloudForever

Each of us is a story that we write throughout our entire life. A shared story that speaks of achievements, learning, moments, and legacy.

 InCloudForever is the infinite library of all these stories. The ones we live, the story of our loved ones, and the story of those who accompany us throughout our life.

Easily and securely create your profile for posterity.

For those who want to leave their legacy. A respectful and personalized reminder to share your advice and send messages to whoever you wish in the future.

Biography

Memory Album

Personal Diary

Messages for the Future

Life Hacks

For You

Create a beautiful online posthumous tribute

A space where your loved ones are remembered forever, to share their story, to find support when they are no longer here.

We understand that losing a loved one can be a challenge, and our goal is to provide you a space where you can celebrate their life, share their memories, and connect with others who are also going through the grieving process.

We understand that losing a loved one can be challenging, and our aim is to provide you with a space where you can celebrate their life, share their memories, and connect with others who are also going through the grieving process

For your loved ones

Create a beautiful tribute to your pet for free.

A place to keep the memory of our life companions alive. Where we can relive and remember the impression they left on us.

We understand how deep the bond between you and your pet is, and we're here to help you honor its life and keep its memories alive.

We know how deep the bond is between you and your pet, and we are here to help you honor their life and keep their memories alive

For Your Pets

We believe that anonymous individuals drive the world forward, and they all deserve to be remembered.

Because a memory connects us to the past but also helps us move forward.

InCloudForever Products

We leave an indelible mark on the lives of others. That's why we've created inCloudForever, so that we all continue to be important and always present, even when we're not here.

We are all important, with every moment, every help, every advice...

InCloudForever guarantees you 75 years of being always present with a single payment according to the type of profile you create, premium or gold. No subscriptions or additional fees.

Additionally, you can create a simple profile completely free of charge.

And this is probably one of the most complicated and inevitable moments that we avoid talking about.

InCloudForever helps you prepare and make this step easier for everyone, to keep the memory alive, to transmit your legacy, to always be present for your loved ones or for them to always be with you. Preparing for this moment, sharing it, and supporting each other.

Throughout life, there are difficult moments.

Meet other immortals

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immortals

What They Say About Us

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With a one-time payment, you'll gain access to an inactive profile where you can create your personal space

Include your best memories, advice, and moments, along with messages for the future that will be received by those you choose at the right time

Your profile will be activated once you are no longer mortal, and those you choose will have access to your life as you wish it to be remembered forever. In this way, your memory will not fade, and you can be immortal

With a one-time payment, you'll have access to create a profile for the person you want to honor.

Include the best and most unique memories of their life, along with all the dedications you want.

Choose whether the profile should be public or only accessible by the people you want. This way, their memory won't disappear, and they can be immortal.

With a one-time payment, you'll have access to create a profile for the pet you want to honor.

Choose whether the profile should be public or only accessible by the people you want. This way, their memory won't disappear, and they can be immortal

The Infinite Library to Always Be Present

Saving stories for the future

Letters for future generations

Memories that endure

Privacy and passion

Leaving a mark

Comments

The digital platform to preserve and share your memories with your loved ones

The platform to store your memories, inspire future generations, leave your mark, and never be forgotten, becoming immortal with just one click

With a one-time payment you will have access to an inactive profile where you can create your personal space

Hire your space

Include your best memories, tips and moments, including messages for the future that your chosen recipients will receive at the right time

Prepare your profile

Your profile will be activated when you stop being mortal, and the people you choose will be able to access your life as you want it to be remembered forever. In this way, your memory will never disappear and you can become immortal

Become immortal

Steps to 

becoming immortal

Teresa Yanini

Denise Carter

Luis Pompido

Ayari Yoshida 

Catrina De Sousa

Suni Park Shin-ye

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InCloudForever. Create a space to preserve your personal legacy for the future

Create your story with a description and the details you want about your life, family, friends, work, places, and preferences. Everything that has shaped you into who you are and can always be present.

Tell your story with photos and videos organized chronologically, creating a timeline of your life.

Album

Create your personal diary and record your thoughts, emotions, and experiences in a completely private space.

Write messages for the future through scheduled emails that will be sent whenever you decide.

Messages to Future

Leave your legacy through videos with advice and knowledge you want to impart for the future. Share your experience and make history.

Easily create a private online space with these 5 sections that will shape your immortal profile.

Although creating a profile within InCloudForever is very simple, we will help you do it if you need it

Very easy to create

By creating a profile, you can leave a lasting legacy to your liking, making your memory immortal

Your legacy matters

You can create your profile at no cost and go improving your plan as you need it

Trying it is free

Your profile will remain private until the moment you stop being mortal, and then it will be accessible only to whoever you choose

Private

We are a 100% secure platform that guarantees the preservation of memories without risk of loss or corruption over time

It's 100% safe

You can prepare your last wishes and make them reach whoever you want, whenever you want

Helps the family

Why create a profile on InCloudForever?

Discovering a Way to Preserve Memories

A Balm for the Soul

Sharing Tribute and Anecdotes

A Digital Monument to Life

Keeping the Memory Alive

Create and share a beautiful memorial to your loved ones

An online memorial and tribute is a web page for honoring a loved one who has passed away, featuring biographical information, photos, moments, and a condolence book...

Through a one-time payment you will be able to create a profile for the person you want to honour

Include the best memories and defining moments of their life, along with all the memorials

Prepare their profile

Choose whether you want the profile to be public or only accessible by the people you want. In this way, their memory will never disappear and they can become immortal

For yourself

For your loved ones

For your pets

InCloudForever Support